Enterprise-Grade Configuration, Stability, and Ongoing Support
Managing a Smallworld GIS environment can be complex, time-consuming, and resource-intensive.
FCSI Managed Services for Smallworld delivers a fully hands-off configuration and lifecycle management service, allowing your team to focus on business outcomes instead of configuration maintenance.
We act as a central coordination point between:
- Your internal GIS and IT teams
- GE Smallworld
- Third-party vendors
The result is a more stable, predictable, and supportable Smallworld environment.
What’s Included in the Managed Service
End-to-End Configuration Management
FCSI provides a fully integrated configuration service that includes:
- Source control for Custom application code
- Third-party vendor integrations
- Build and startup script maintenance
- Issue tracking and documentation
- Automated, repeatable release creation
This service is delivered on a yearly subscription basis, with pricing starting at USD $600 per month, depending on the size and complexity of your installation.
Integrated Project Management Environment
Centralized Source Control, Tracking, and Documentation
FCSI delivers an integrated Trac-based project management environment that combines:
- Version-controlled source code repositories
- Issue and change tracking
- Detailed technical documentation via Wiki
This provides a single, authoritative system of record for your Smallworld environment.
Reduced Risk and Increased Stability
By standardizing configuration and deployment processes, the Managed Service enables:
- Consistent builds across environments
- Reduced deployment errors
- Faster issue resolution
- Improved system reliability
You can support production, test, training, and development environments using the same repeatable processes—significantly improving system stability and user confidence.
Continuous Update and Patch Integration
The Managed Service includes year-round integration of vendor updates, including:
- GE Smallworld Core patches
- Third-party vendor updates
- Fixes released within the same Smallworld Core version
Build and Startup Script Management
FCSI will:
- Review and restructure existing build and startup scripts
- Update scripts to align with configuration best practices
Maintain scripts as products and patches are introduced
Upgrade Readiness and Support
Because all configurations and scripts are fully documented, your organization is significantly better positioned for future upgrades.
FCSI can support upgrades through:
- Knowledge transfer and advisory support
- Partial upgrade assistance
- Full upgrade execution
Support is flexible and aligned to your internal capabilities and timelines.
Unit Test Integration (MUnit)
As part of the service, FCSI includes a Magik Unit Testing framework (MUnit):
- Delivered with working example tests
- Easily extendable by your development team
Supports higher code quality and safer releases
Shared Best Practices Across Clients
This Managed Service is used by multiple organizations.
As a result, you benefit from:
- Lessons learned across utility, telecom, and municipal deployments
- Shared configuration standards and best practices
Continuous service improvement
Hosting Options
The Trac project management environment can be:
- Hosted on-premises within your organization, or
- Securely hosted in the cloud
Cloud hosting includes:
- Automatic backups
- High availability
- Reduced infrastructure management overhead
Designed to Simplify Smallworld Operations
FCSI’s Managed Services are designed to:
- Reduce operational risk
- Improve system stability
- Lower internal support burden
- Enable your team to focus on delivering GIS value